Activating Security Controls

Until you activate Security Controls, you are very limited in the actions you are allowed to perform. There are three activation methods:

  • License Key Activation Method This is the primary activation method. It should be used:
    • If you are a new customer and you have an internet connection from the console
    • If you need to refresh your license following an upgrade
    • If you do not have an internet connection from the console
  • Credentials Activation Method This is a legacy activation method that will be phased out over time. If you are an existing customer and you are using this method, you may continue to do so until instructed by your sales representative.
  • Trial Activation Method This is the activation method that should be used if you are using the program on a trial basis. It enables you to test all the capabilities of Security Controls, but only for 60 days. You are also limited to 50 license seats. When the trial license expires, the program will stop refreshing its data files and many of the program features will no longer be available.

You activate the program by entering one or more activation keys.

  1. If you have an electronic copy of your license key(s) copy it to your computer's clipboard.
    Your license key is typically sent to you in an email from Ivanti when you purchase the product.
  2. From the Security Controls menu select Help > Enter/refresh license key.
    The Activation dialog is displayed.

    3. If you have previously activated Security Controls using a key, the 25-Digit Key Activation dialog will instead be displayed; in this case, skip to Step 4.

  3. In the 25-digit keys box, click Launch.
    The 25-Digit Key Activation dialog is displayed.

  4. (Optional) If your organization uses a proxy server, click Configure proxy and provide the credentials necessary for the activation process to reach the activation server.

    5. If you are required to enter a user name and password each time you launch your browser and access the Internet, it typically means you are using a proxy server.

  5. Choose Online activation.
  6. Verify that your activation key is specified in table in the center of the dialog.
    The key is automatically pasted here if it is contained on your computer's clipboard when you launch this dialog. If not, copy your key to your computer's clipboard and then paste it in the dialog by pressing Ctrl-v. Or, you can type the 25-digit key into the To manually enter a key, type it here and then click Add box and then click Add.

    7. If you have multiple activation keys, repeat this step as needed.

  7. Click Apply.
    If the activation is successful, the message Security Controls product activation successfully completed is displayed near the bottom of the dialog.
  8. Click Exit activation.

Additional Functionality

This procedure will not work if you are at a secure site that does not allow files to be transferred out of the secure environment. For this case, see the section below titled If You are Activating From Within a Secure Disconnected Network.

  1. If you have an electronic copy of your license key(s) copy it to your computer's clipboard.
    Your license key is typically sent to you in an email from Ivanti when you purchase the product.
  2. From the Security Controls menu select Help > Enter/refresh license key.
    The Activation dialog is displayed.

    3. If you have previously activated Security Controls using a key, the 25-Digit Key Activation dialog will instead be displayed; in this case, skip to Step 4.

  3. In the 25-digit keys box, click Launch.
    The 25-Digit Key Activation dialog is displayed.

  4. Choose Offline activation mode.
  5. Verify that your activation key is specified in table in the center of the dialog.
    The key is automatically pasted here if it is contained on your computer's clipboard when you launch this dialog. If not, copy your key to your computer's clipboard and then paste it in the dialog by pressing Ctrl-v. Or, you can type the 25-digit key into the To manually enter a key, type it here and then click Add box and then click Add.
  6. Click Create request.
    Two files are generated and saved to the desktop of your console computer: an XML file named LicenseInfo.xml and a text file named DisconnectedLicenseInfo.txt. The XML file is used in this procedure; the text file can be ignored.
  7. Move the XML activation request file to a computer that has an Internet connection.
  8. On the Internet-connected computer, open a browser and go to https://stlicense.ivanti.com/OfflineActivation.
  9. Upload the LicenseInfo.xml activation request file.
    The web portal will process the license information and generate a license file.
  10. Download the processed license file and move it to the console computer.
  11. Within Security Controls, select Help > Enter/refresh license key.
  12. In the 25-digit keys box, click Launch.
    The 25-Digit Key Activation dialog is displayed.
  13. Click Select request file.
  14. Go to the location of the processed license file and then click Open.
    Security Controls will process the file and the program will be activated.

Additional Functionality

Use this activation procedure if you are at a secure site that does not allow files to be transferred out of the secure environment.

  1. If you have an electronic copy of your license key(s) copy it to your computer's clipboard.
    Your license key is typically sent to you in an email from Ivanti when you purchase the product.
  2. From the Security Controls menu select Help > Enter/refresh license key.
    The Activation dialog is displayed.

    3. If you have previously activated Security Controls using a key, the 25-Digit Key Activation dialog will instead be displayed; in this case, skip to Step 4.

  3. In the 25-digit keys box, click Launch.
    The 25-Digit Key Activation dialog is displayed.
  4. Choose Offline activation mode.
  5. Verify that your activation key is specified in table in the center of the dialog.
    The key is automatically pasted here if it is contained on your computer's clipboard when you launch this dialog. If not, copy your key to your computer's clipboard and then paste it in the dialog by pressing Ctrl-v. Or, you can type the 25-digit key into the To manually enter a key, type it here and then click Add box and then click Add.
  6. Click Create request.
    Two files are generated and saved to the desktop of your console computer: an XML file named LicenseInfo.xml and a text file named DisconnectedLicenseInfo.txt. The text file is used in this procedure; the XML file can be ignored.
  7. Open the DisconnectedLicenseInfo.txt file and carefully copy the information contained in it to a piece of paper.
  8. On an Internet-connected computer, open a browser and go to https://stlicense.ivanti.com/OfflineActivation.
  9. Expand the Manually Enter Activation Request Data section.
  10. Manually enter the Activation Keys, Machine Identity, Machine Checksum from DisconnectedLicenseInfo.txt, then click Submit.
    The web portal will process the data and generate a license file.
  11. Download the processed license file and move it to the console computer.
  12. Within Security Controls, select Help > Enter/refresh license key.
  13. In the 25-digit keys box, click Launch.
    The 25-Digit Key Activation dialog is displayed.
  14. Click Select request file.
  15. Go to the location of the processed license file and then click Open.
    Security Controls will process the file and the program will be activated.

Additional Functionality

You activate the program by specifying credentials that provide access to the Ivanti license server.

To view details about your current license and to perform certain administrative functions, log on to portal.ivanti.com.

  1. From the Security Controls menu select Help > Enter/refresh license key.
    The Activation dialog is displayed.

    2. If you have previously activated Security Controls by specifying credentials, the Ivanti Credentials Activation dialog will instead be displayed; in this case, skip to Step 3.

  2. In the Ivanti activation credentials box, click Launch.
    The Ivanti Credentials Activation dialog is displayed.

    3. If another user has already activated the program by consuming license seats and the credentials that were used are not shared with you, the dialog will be in read-only mode and a Take ownership button will be available. In order to consume additional seat counts, you must click Take ownership. This enables you to provide your own credentials and apply your changes.

  3. (Optional) If your organization uses a proxy server, click Configure proxy and provide the credentials necessary for the activation process to reach the license server.

    4. If you are required to enter a user name and password each time you launch your browser and access the Internet, it typically means you are using a proxy server.

  4. Choose from the list of available credentials or click New to define new credentials.
    The credentials you specify are the credentials that are used to access the Ivanti license server. These credentials are supplied to you by your Ivanti sales representative. The license credentials will be shared with Security Controls background services. If you want other users to be able to perform the activation procedure using the same credentials, you must share the credentials.

    5. If the credentials are valid, your license entitlement information will be automatically populated within the dialog.

  5. Choose how many of your available license seats that you want to consume.
    • Always consume all available seats: Choose this if you want this console to be assigned all license seats to which you are entitled. Do not choose this option if you are supporting multiple consoles.
    • Consume specified seat counts: Choose this if you want to assign a subset of your entitled license seats to this console. You might choose this option if you want to split your available seats across multiple consoles.
  6. (Conditional) If you chose Consume specified seat counts, use the controls in the To consume column to specify the number of additional seats you want to assign to each license entitlement.
    The number you specify will be added to the amount currently shown in the Total Consumed column. This column shows the number of seats consumed across all of your consoles.
  7. Click Apply.
    If the activation is successful, the message Security Controls product activation successfully completed is displayed near the bottom of the dialog.
  8. Click Exit activation.

Additional Functionality

If you want to activate the program using a 25-digit key instead of credentials, click Change activation method.

  1. From the Security Controls menu select Help > Enter/refresh license key.
    The Activation dialog is displayed.

  2. In the Trial box, click Launch.
    The Trial Activation dialog is displayed.

  3. (Optional) If your organization uses a proxy server, click Configure proxy and provide the credentials necessary for the activation process to reach the activation server.

    4. If you are required to enter a user name and password each time you launch your browser and access the Internet, it typically means you are using a proxy server.

  4. Choose Online activation mode.
  5. Click Activate trial.
    The trial key is automatically applied and information about the key is displayed in the dialog. If the activation is successful, the message Security Controls product activation successfully completed is displayed near the bottom of the dialog.
  6. Click Exit activation.

Additional Functionality

If you want to activate the program using a purchased license rather than a trial license, click Change activation method.

  1. From the Security Controls menu select Help > Enter/refresh license key.
    The Activation dialog is displayed.

  2. In the Trial box, click Launch.
    The Trial Activation dialog is displayed.

  3. Choose Offline activation mode.
  4. Click Create request.
    An XML file named LicenseInfo.xml generated and saved to the desktop of your console computer.
  5. Move the XML activation request file to a computer that has an Internet connection.
  6. On the Internet-connected computer, open a browser and go to https://stlicense.ivanti.com/OfflineActivation.
  7. Upload the LicenseInfo.xml activation request file.
    The web portal will process the license information and generate a license file.
  8. Download the processed license file and move it to the console computer.
  9. Within Security Controls, select Help > Enter/refresh license key.
  10. In the Trial box, click Launch.
    The Trial Activation dialog is displayed.
  11. Click Select request file.
  12. Go to the location of the processed license file and then click Open.
    Security Controls will process the file and the program will be activated.

Additional Functionality

If you want to activate the program using a purchased license rather than a trial license, click Change activation method.

Tracking Your License

You can easily find out information about your license by selecting Help > About Security Controls. For more information see How Licenses are Tracked.