Adding the Ivanti Endpoint Manager database schema as a module
You can add a connection to your Ivanti Endpoint Manager (LDMS) database schema so that it appears as a module in Service Desk or Asset Manager. This then enables you to create queries in Service Desk or Asset Manager that refer to your Endpoint Manager database.
To add the Endpoint Manager database schema as a module:
- In the Ivanti Configuration Centre, open the required instance.
- In the Configured Applications group, alongside Service Desk Framework, click Edit.
The Edit Application dialog appears. - At the top right of the Service Desk database connection details group, click .
The group updates to show the Endpoint Manager connection details. - Complete the connection details for your Endpoint Manager database, then click OK.
The Edit Application dialog closes. - In the Configured Applications group, alongside Service Desk Framework, click Upgrade.
The Upgrade Details dialog appears. - Click Upgrade.
The database is upgraded, and a Management Suite module is added to the Service Desk or Asset Manager database. You can now create queries in Service Desk or Asset Manager against this new module.
You cannot update Endpoint Manager data from within Service Desk or Asset Manager.