Changing the queries used in Service Catalogue

To help you to manage your Service Catalogue in the way that best suits your organisation, users with the Service Catalogue Administrator privilege (see Service Catalogue privileges) can change the query that is used to create the lists of CIs in the Service Catalogue component.

For information about creating queries, see Query and Report Designer.

You can set a different query for each tab in the Service Catalogue component to create appropriate lists for your needs. (For the Publishing tab, you can set different queries for the Groups, Roles, and Services sub-tabs.)

You cannot use queries that include Advanced conditions.

To select the query for the tab:

  1. Make sure you are in a group or role that has the Service Catalogue Administrator privilege, and display the required tab in Service Catalogue.
  2. Right-click the tab, then click Select Query.
    Select Query menu
    The Select Query dialog appears.
    Select Query dialog.
  3. Select the required query, then click OK.
    The list changes to match the selected query.