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Synchronization status

Synchronization status shows a list of synchronization packages which have been run, with information on when they were run and the status of the data import or update. Status includes the number of data rows processed from the import source, the number that succeeded, the number that failed, and the number of rows that were sent to a pending queue for manual approval or rejection.

To view the status of synchronization packages

• Click Synchronization status from the Synchronization pane.

Status information for a currently running package will refresh when it has finished.

You can manually refresh the status pane at any time by clicking Synchronization status again.

To cancel a synchronization task

After initiating a synchronization task, if you decide you need to cancel it before it completes, select the package in the list and click Cancel.

• Cancelling can only stop a synchronization task in progress and prevents any further records from being synchronized. Any records that have already been synchronized will not be removed.
• When a synchronization task is cancelled, the cancellation will appear in the log file and the log entry will indicate "Cancelled: Processed <X> of <X> rows."
• The Cancel button will be dimmed if the synchronization task has already finished.
• If the Synchronization task was initiated by a workflow, the cancelled status will appear both in the log file and in the audit history.

To view log information for a status entry

• Double-click the synchronization status entry.

To delete a status entry from the list

1. Select the synchronization status entry you want to delete.
2. Click Delete.