Management and Security powered by Landesk

Managing mobile devices

You can enroll your Android, Windows phone, and iOS devices with Mobility Manager. Enrolling a device allows you to manage settings and apps on the device. You can also sync, wipe, lock, or unlock the device from the console.

NOTE: For unenrolled devices that are discovered through the Exchange Server, you can only perform device discovery and wipe.

Once a user enrolls their mobile device, that device appears in the Network View and you can view the device's inventory information.

ClosedTo enroll an Android device

1.Download the Ivanti agent from the Google Play store by navigating to the URL below:

https://play.google.com/store/apps/details?id=com.landesk.ldmsagent

2.From the device notifications, tap the application to install it.

3.When app asks if you want to allow the application to be a device administrator, tap Activate.

4.Provide the user's email address and password along with server and group (optional) information and tap Enroll.

If the device can determine the server address using a DNS look up, the server field will auto-populate the enrollment URL when moving to the password field. If the device is unable to determine the server address using a DNS look up, the server field remains blank. Provide the enrollment URL provided by your administrator.

5.Once the device is enrolled, the user is prompted to accept the profile. If the profile has not been signed, or has been signed by a certificate that the device doesn't trust, there is a warning displayed to the user. The user must allow profile installation for the device to be managed.

Once the user allows profile installation, default settings are applied and the device downloads any software assigned to it.

ClosedTo enroll an iOS device

1.If you are enrolling an iOS device, download the Ivanti agent from the Apple App Store by navigating to the following URL :

https://itunes.apple.com/us/app/landesk-agent/id1071187320

2.Open the app.

3.Provide the user's email address and password along with server and group (optional) information and tap Enroll.

If the device can determine the server address using a DNS look up, the server field will auto-populate the enrollment URL when moving to the password field. If the device is unable to determine the server address using a DNS look up, the server field remains blank. Provide the enrollment URL provided by your administrator.

4.Once the device is enrolled, the user is prompted to accept the profile. If the profile has not been signed, or has been signed by a certificate that the device doesn't trust, there is a warning displayed to the user. The user must allow profile installation for the device to be managed.

Once the user allows profile installation, default settings are applied and the device downloads any software assigned to it.

If you are enrolling an iMac or Macbook as a mobile device, see Managing Mac devices.

ClosedTo enroll a Windows Phone 10 device

1.From the device, navigate to Settings > Accounts > Access work or school.

2.Tap Enroll in to device management.

3.Enter your Email address and then tap the Enter key.

4.Enter the Server address and then tap the Enter key.

5.Enter your Password, User name, and Domain.

6.Tap Connect and then Done. The Windows Phone 10 device will automatically sync with the service.


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