Managed mobile devices are configured to connect to the server every 24 hours. If you want to scan a device immediately to update the displayed information, use the Mobile Sync command from the Ivanti console. The command requests the device to connect and pull any updates available, and it updates the device information shown in the Ivanti console.
To run an on-demand inventory scan
1.Find the device in the Network view.
2.Right-click it and click Mobile Sync. The device is requested to connect. The command is only sent once, so if the device is unreachable at the time the command is sent, the device waits until its scheduled update time.