Viewing the Real-time Inventory and Monitoring console [Web console]
Use the Real-time Inventory and Monitoring console to view top-level summary information about a device, view system information like CPU or fan information, monitor the health status and thresholds of key components of a device, manage vulnerabilities, and power on, power off, or reboot a device.
The Real-time Inventory and Monitoring console includes the following tools:
NOTE: In order to view the Real-time Inventory and Monitoring console for a device, you must first deploy the Ivanti management agent, with the Real-time Inventory and Monitoring components selected, on that device. Also, the device must be rebooted after the agent is installed for the server information console to function correctly. This reboot is required when you install the agent on the core server as well as on managed devices.
To view the real-time inventory console
- In the Ivanti Management console, right-click a managed device and select Real-time inventory and monitoring.
You can also click Tools > Reporting/Monitoring > Health dashboard and double-click a device in the list of devices.
The console opens in a new browser window and shows the Health summary page by default.
- Click the health summary buttons to view details about device health information.
- Click items in the toolbox to use the available tools.
System information contains summary data about the health of the device, as well as information about hardware and software, system logs, and other data such as asset and network information.
The Health summary page provides a quick overview of system health for this device. You can see at a glance whether selected hardware elements are functioning correctly and whether there are potential problems that may need to be addressed.
When any of the health elements are in a warning or critical state, the corresponding button contains a yellow (warning) or red (critical) icon indicating that a problem exists. Click the button to view a description of the event that caused the warning or critical alert.
Use the System summary page to view important information about the selected device. The information listed on the page can include the following, depending on the type of hardware and software configured on the device.
- Health: The overall health of the device as defined by the conditions and parameters you set.
- Type: The type of the device, such as print, application, or database.
- Manufacturer: The maker of the device.
- Model: The model of the device.
- BIOS version: The version of the device's BIOS.
- Operating system: The device's operating system.
- OS version: The version number of the operating system.
- CPU: The manufacturer, model, and speed of the device's processor.
- IPMI type, IPMI version: The type and version number of IPMI the device is using.
- BMC version: For Intel AMT and vPro devices, the version number of the baseboard management controller.
- SDR version: The version of the Sensor Data Record in the device's BMC.
- Vulnerability scanner: The version of the vulnerability scanner.
- Remote control: The version of the remote control agent.
- Software distribution: The version of the software distribution agent.
- Inventory scanner: The version of the inventory scanner.
- Kernel: For Linux devices, the version number of the kernel installed.
- Monitoring: The version number of the monitoring agent on the device.
- CPU usage: The percentage of the processor currently being used.
- Physical memory used*: The percentage of total physical memory used on the device.
- Virtual memory used*: The percentage of total virtual memory used on the device.
- Last reboot*: The date and time the device was last rebooted (in the time zone of the database).
- Drive: The drives on the device with the total size of the drive and percentage of space used.
This information is taken from the registry in Windows or from configuration files in Linux.
*This information appears after an agent has been installed on the device.
Use the Hardware page to view details about the device's hardware configuration. Items in the Hardware list are grouped in the following categories. Note that not all categories appear for all devices. For example, if the device does not have fan and temperature sensors, the Cooling category does not appear in this list.
- CPU: Processors and cache
- Storage: Logical drives, physical drives, removable media, and storage adapters
- Memory: Usage information and memory modules
- Chassis: The server's chassis; view whether the case is open or closed
- Input devices: Keyboard, mouse, and other devices
- Motherboard: Motherboard, expansion slots, and BIOS
- Cooling: Fans and temperature sensors
- FRUs: Field-replaceable units
- Power: Power supplies
- Voltage: Voltages
Setting alerting thresholds for hardware items
Some items in the Hardware list represent data from sensors in the device, such as temperature sensors. If a managed device contains components with supported sensors, you can change the sensor readings that will trigger an alert. For example, a CPU temperature sensor can have lower and upper temperature readings that trigger warning and critical alerts. Thresholds are generally based on manufacturer's recommended settings, but you can change the upper and lower settings using the Thresholds dialog box.
- In the Real-time Inventory and Monitoring toolbox, click System information.
- Expand the Hardware folder to find the hardware element you want (such as Cooling > Temperatures).
- In the list of sensors, double-click the sensor you want to set thresholds for.
- Type values in the lower and/or upper threshold text boxes, or drag the sliders on the trackbar to the left or right to change the values.
- Click Update to save your changes.
- To return to the original values for the thresholds, click Restore defaults.
The Logs page displays local system logs, the System Events Log (SEL) for IPMI devices, and an alert log.
Local logs, such as the Application, Security, and System logs, have a Refresh button to display the most current data, and a Clear button to remove all items from the list.
If this device’s BIOS has the ability to clear the BIOS log, click the Clear button to remove all log entries. This button is unavailable if the BIOS does not support this action.
The Alert log displays all current alerts for the device. You can filter by name, state, or instance to reduce the number of alerts in the list, and you can enable date filtering to show only alerts from a specified range of dates.
The Hardware events log displays real-time data, or archived items. You can delete individual items, purge all items in the list, or refresh the list to show most recent log items.
The Provisioning history page displays the provisioning history of the device, including the date of the provisioning action, its status, and the template used.
The Software page shows summary information about processes, services, and packages on this device, as well as a list of current environment variables.
- Processes: Displays processes that are running; right-click a process and select Kill process to terminate it
- Services: Displays services available on the device and their status; right-click a service and select Stop, Start, or Restart to make changes
- Packages: Lists installed packages with version numbers and vendor name
- Environment: Lists the environment variables currently set on the device
The Other page shows asset information and a summary of network hardware and connections.
- Asset information: View and edit asset management information. Click Contact information to enter details such as the name and position of the person using the device, as well as location, department, and the asset tag number on the device. Click System information to view system information such as serial number, manufacturer, and chassis type
- Network information: View a list of network hardware installed, statistics of network activity, a configuration summary (including IP address, default gateway address, and WINS, DHCP, and DNS server information), and a list of current network connections (mapped drives)
Use Remote session to start a remote control session with the selected device. If the device is a Windows server, standard product remote control launches. For Linux servers, you can choose between SSH and SFTP remote sessions.
In the Real-time Inventory and Monitoring toolbox, click Remote session and then click Launch to initiate the remote control session.
Use Monitoring to view performance counters and to set thresholds for device components. Performance counters are used with the Performance monitor alert to monitor specific performance-related events on a device. You must have deployed an alert ruleset to the device that includes the Performance monitor alert rule in order to receive alerts based on performance counters.
To select a performance counter to monitor
- In the Real-time Inventory and Monitoring toolbox, click Monitoring.
- Click the Performance counter settings tab.
- From the Objects column, select the object you want to monitor.
- From the Instances column, select the instance of the object you want to monitor, if applicable.
- From the Counters column, select the specific counter you want to monitor.
- Specify the polling frequency and the number of days to keep the counter history.
- In the Alert after counter is out of range text box, specify the number of times the counter will be allowed to cross the thresholds before an alert is generated.
- Specify upper and/or lower thresholds.
- Click Apply.
To view a performance graph for a monitored counter
- Click the Active performance counters tab.
- In the Counters list, select the counter for which you want to see a performance graph.
- Select View real-time data to display a graph of current performance, or select View historical data to display a graph showing performance over the period you specified (using the Keep history option when you selected the counter.)
On the performance graph, the horizontal axis represents time that has passed. The vertical axis represents the units you are measuring, such as bytes per second (when monitoring file transfers, for example), percentage (when monitoring percentage of the CPU that is in use), or bytes available (when monitoring hard drive space).
Use the Rulesets tool to view a list of the alert ruleset configurations assigned to the selected device, and to view the details of each alert.
To view alert rulesets
- In the Real-time Inventory and Monitoring toolbox, click Rulesets.
- Select a ruleset name from the drop-down list to view details of that ruleset.
The columns for each alert are described below.
- Alert type: A description of the alert event that is monitored.
- State: When an alert event reaches the severity state in this column, an alert will be generated. Multiple states can be selected for an event.
- Action: The action that occurs when the alert is generated, as defined in the alert ruleset.
- Contribute to health: If the alert event reaches the specified state, the health status of the device changes in the All devices list or the health dashboard.
Power options lets you power off, reboot and, in the case of managed IPMI and Intel vPro devices, power on remote devices. In the case of non-IPMI devices, the device must have the Ivanti agent deployed to it in order to execute the reboot and power off functions.
With IPMI and Intel vPro devices, you must have configured the correct credentials to execute the power on/power off and reboot features. If IPMI or Intel vPro devices have the Ivanti agent deployed, then you can execute the power off and reboot features without the IPMI or Intel vPro credentials. To configure BMC credentials for IPMI devices, use Configure Services.
To use power options on the selected device
- In the Real-time Inventory and Monitoring toolbox, click Power options.
- Select Reboot, Power off, or Power on, then click Submit.
NOTE: If you have multiple core servers, you can use power options only from the core server that you first log in to. If you switch to another core and then attempt to use power options, the power command will not be successful.