Management and Security
Using remote control time restrictions
Remote control time constraints limit the hours and days console users can initiate remote control sessions. You can specify the days of the week and the starting and ending time (in UTC format) that you want to allow remote control.
Note that the starting time is in UTC (Coordinated Universal Time or Greenwich Mean Time) format. The core server determines the starting time by checking the UTC time reported by the core server's operating system. The core server doesn't adjust for the console users' local time zone. When entering the starting time value, you need to compensate for the difference between UTC time and the console operators' local time zone and use the resulting adjusted time.
By default no remote control time restrictions are active.
Note that RBA rights are additive. If a user is a member of multiple roles, you could unintentionally allow remote control when you intended to restrict it.
For example, if a user is a member of a remote control role that includes time restrictions and that user is also a member of a security role that doesn't include time restrictions, that user won't have any remote control time restrictions.
To ensure remote control time constrictions are applied in the way you intend, you may want to make sure users with time restrictions have only one role applied to them.
To use remote control time restrictions
- In the User management tool (Tools > Administration > User management), right click a user or group in the Users and groups tree and click Properties.
- In the left pane click RC time restrictions.
- Check Use time constraints.
- Check the days you want enabled.
- Enter the UTC time range that you want to allow remote control.
- Click OK when done.
Was this article useful?
The topic was:
Not what I expected
Copyright © 2019, Ivanti. All rights reserved.