Use alternate names (legacy)

IMPORTANT: Legacy and HTML remote control support was removed in version 2022.

Depending on how you've configured the remote control agent on managed devices, users on a device that's being remote controlled can double-click the remote control status icon in the Windows system tray and see the computer name and user name of the administrator that is remotely controlling them. If you don't want your real computer or user names to be visible from remote devices for security reasons, you can specify an alternate user name and/or computer name that appears in the remote control status dialog on remote devices.

To use alternate names
  1. Click Tools > Options.
  2. On the Change settings tab, select Use alternate names.
  3. Specify the names you want users at remote devices to see.
  4. Click OK.