Management and Security

Enable real-time antivirus protection (file, email)

Real-time antivirus protection provides ongoing background scans of specified files, file types, email messages, and email attachments, based on known virus definitions. You can also enable real-time notification to inform end users about infected files.

Real-time file protection, email scanning, and notification are all configured with antivirus settings.

Real-time file protection

Configure real-time file protection with the options on the Real-time protection page of the Antivirus settings dialog box. For more information, click Help.

When real-time protection is running, files are scanned for viruses every time the file is:

• Opened
• Closed
• Accessed
• Copied
• Saved

Real-time email scanning

Configure real-time email scanning with the Enable email scanning option on the General page of the Antivirus settings dialog box.

Real-time email protection provides on ongoing scan of incoming and outgoing messages. Antivirus scans the message body as well as attached messages' bodies and file attachments.

Antivirus real-time email protection supports:

• Microsoft Outlook

When real-time email protection is running, messages and attachments are:

• Scanned when opened or previewed
• Not scanned when selected

When an infected email is discovered on a managed device, Antivirus attempts to clean it. If it can be cleaned, a new header is placed in the message body to inform the end user. If the infected email can't be cleaned, the entire message body is deleted and replaced with a new header.

When a suspicious email message is discovered, the message body is converted to plain text and a header is added to the message.

Also, a dialog displays on the end user device that shows:

• File path
• File name
• Virus name
• A note telling the end user to contact their network administrator

Real-time (infected file) notification

End users can be notified when a file infected by a virus is detected, quarantined, deleted, skipped, or cleaned.

Configure real-time infected file notification with the option on the Real-time protection page of the Antivirus settings dialog box.

A dialog displays on the end user device that shows:

• File path
• File name
• Virus name
• Note telling the end user to contact their network administrator