Management and Security

Monitoring software usage

The Ivanti® Endpoint Manager software monitor scan runs when you schedule regular inventory scans. It monitors executable files that are running and compares product information on each device with the names and file sizes of executable files stored in the database.

Two other inventory scans help complete the picture with other data about products. These scans look at the Windows registry, uninstall keys, .msi files, shortcuts, and GUIDs to identify products. All the scan data is then compared to give as complete a picture as possible of what products are installed on each managed device.

The software license monitoring (SLM) console displays this summary of data in the Products view. Even if you don't have license data available, you can view this product data to find out on how many managed devices a product has been discovered.

NOTE: The Ivanti® Endpoint Manager 2016 and newer Windows agent can detect and record the usage of Microsoft Metro-style apps (also known as Windows Store apps). As a result, you can now track and monitor that usage in SLM.

Monitoring and ignoring products

When you first open the SLM console, all newly discovered products are found in the Products>Discovered page. As you manage product and license usage, you can choose which products are important for monitoring. Products you want to track can be moved to the Monitored view. Some products may not be important to you, so you can move them to the Ignored view, which leaves them out of license-compliance calculations.

To monitor a product
  1. Click Products > Discovered.
  2. Use the Search box to find the product.
  3. Click the product. On the toolbar, click Actions > Move to > Monitored.

The product is now listed in the Products>Monitored page.

NOTE: You can also right-click a product and click Move to > Monitored.

To ignore a product or product group
  1. Click Products > Discovered.
  2. Use the Search box to find the product.
  3. Click the product. On the toolbar, click Actions > Move to > Ignored.

The product is now listed in the Products>Ignored page.

NOTE: You can also right-click a product and click Move to > Ignored.

Filtering usage data that devices send

By default, managed devices send usage data for all monitored applications. If you only want usage data for specific files, follow the steps below.

To monitor usage only for specified files
  1. In the Endpoint Manager console, click Tools > Reporting / Monitoring > Manage software list.
  2. In the Inventory tree, click Settings and double-click Usage files in the settings list.
  3. Click New and type the filename you want. Press the Enter key when you're done. Repeat until you're done adding files.
  4. Click the Make Available to Clients toolbar button to make the most recent changes available to devices the next time they run an inventory scan.

If the Usage files list is blank, usage data will be sent for all monitored products. You can disable usage monitoring entirely from the Inventory settings agent setting.

Core synchronization can include usage file settings.

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