Updating devices

You can force a managed mobile device to check in, update its settings, and update the device information on the core.

Managed mobile devices automatically check for updates every 24 hours, so you don't have to do manual updates unless you want real-time information or to apply a change immediately. The command requests the device to connect and pull any updates available, and it updates the device information shown in the Ivanti console.

To update a mobile device's policies

1.Find the device in the Network view.

2.Right-click it and click Sync. The device is requested to connect. The command is only sent once, so if the device is unreachable at the time the command is sent, the device waits until its scheduled update time.