This section gives some worked examples of typical calculations. For many of these examples, you will need to create some new business objects or attributes.

For information about creating business objects and attributes, see Object Designer.

The indentations in these calculations are very important, and set the scope of the functions. Therefore, if you copy examples from this document, make sure that the correct indentations are maintained when you paste them into the calculation editor.

The worked examples given are:

Adding two attributes together

Counting the number of notes added to an incident

Time to breach

Determining the priority from the urgency and severity

An outline of the following calculations is given after the worked examples:

Calculating a user's age

Calculating a user's length of service

Calculating the most recent date in a collection

Summing the values of the result of a calculation applied to all objects in a collection

Calculations on collections of collections

Generating text that includes data from your database