You need to set up a separate mail box for each mapping that you have created. Each mapping is associated with a single Process. When the mail box receives an inbound e-mail, the system creates or updates an instance of the associated process.
For more information about mapping e-mail attributes to Process attributes, see Mapping e-mail message attributes to business object attributes.
When a mapping is associated with a mail box, it is removed from the list so that it cannot be selected for other mailboxes. The Mail Server needs to be IMAP4 enabled.
By default Microsoft Exchange 2007 is configured to use SSL. However, for all mail systems you need to confirm whether or not the mail system is configured to use SSL, and set this check box accordingly.
To test that the connection details are correct, click on the toolbar.
You can update an existing mail box by double-clicking it, or you can delete it using the Delete action.
Was this article useful?
The topic was:
Not what I expected