When you create a new Network source, a process action called Create Process is created automatically for the event, because each event source must have a create process associated with it. However, you will often want to define further process actions to progress the process that was created by Event Manager.
For example, if your external system reports that the CI is not responding, Event Manager could log an incident for this event. If your external system later reports that the CI is working again, you could configure Event Manager to automatically resolve the incident it logged earlier, or to add a note or assignment to it.
You can select ANY of the actions that are available at ANY status for the Event Source's process. If you choose an action that is unavailable at the process's current status when Event Manager tries to run the action, then the action will fail. We recommend that you design a specific process for use by Event Manager that has all of the actions that you specify in Event Manager available at every status, or that in Event Manager you choose only optional actions that are available at every status.