If you have multiple instances of the Service Desk Framework set up, you can configure the Ivanti Console so that the Login screen has a drop-down list from which you can select the Service Desk Framework that you want to connect to. This functionality enables designers to select between test and live systems when they start console, for example.
If you have configured the Console in this way, you will need to update the Configuration Center URL to the new location using the Touchpaper.Tools.AppConfigUpdate.exe tool.
For information about enabling and updating this feature, see Selecting the Framework instance on startup.
Copyright © 2019, Ivanti. All rights reserved.