Requests

This topic applies to systems using an Asset Manager or Universal license only.

The following links are available:

New Asset Request – creates an instance of the Asset Request process

New Software Request – creates an instance of the Software Request process (see Request Management: Software Request)

The following charts and data grids are available:

For more details about the queries, see the Queries section for the relevant module.

My Open Requests

Purpose:

Open Requests for the current user

Type:

Pie Chart

Module

Request Management

Object:

Request

Query:

My Open Requests

Group by:

Status

Hardware Requests

Purpose:

Hardware requests

Type:

Pie Chart

Module

Request Management

Object:

Request

Query:

Asset Manager - Hardware Requests

Group by:

Creation Date

Software Requests

Purpose:

Software requests

Type:

Donut Chart

Module

Request Management

Object:

Request

Query:

Asset Manager - Software Requests

Group by:

Response Level