Lifecycle Queries

The following queries are for the Status object in the Lifecycle module. They are used on the Process Status Images dashboard (for more information about this dashboard, see Process Status Images dashboard).

Admin Query – Status – Article

Purpose:

Lists the statuses available for Article processes in the Knowledge Management module so that you can associate an image with that status using the Process Status Images dashboard

Prompts:

None

Fields displayed:

Title, Image Name, Is Start, Is Completion, Is End

Criteria:

Class Type is equal to (Article)

Admin Query – Status – Change

Purpose:

Lists the statuses available for Change processes so that you can associate an image with that status using the Process Status Images dashboard

Prompts:

None

Fields displayed:

Title, Image Name, Is Start, Is Completion, Is End

Criteria:

Class Type is equal to (Change)

Admin Query – Status – Configuration Item

Purpose:

Lists the statuses available for Configuration Item processes so that you can associate an image with that status using the Process Status Images dashboard

Prompts:

None

Fields displayed:

Title, Image Name, Is Start, Is Completion, Is End

Criteria:

Class Type is equal to (Configuration Item)

Admin Query – Status – Incident

Purpose:

Lists the statuses available for Incident processes so that you can associate an image with that status using the Process Status Images dashboard

Prompts:

None

Fields displayed:

Title, Image Name, Is Start, Is Completion, Is End

Criteria:

Class Type is equal to (Incident)

Admin Query – Status – Problem

Purpose:

Lists the statuses available for Problem processes so that you can associate an image with that status using the Process Status Images dashboard

Prompts:

None

Fields displayed:

Title, Image Name, Is Start, Is Completion, Is End

Criteria:

Class Type is equal to (Problem)

Admin Query – Status – Request

Purpose:

Lists the statuses available for Request processes so that you can associate an image with that status using the Process Status Images dashboard

Prompts:

None

Fields displayed:

Title, Image Name, Is Start, Is Completion, Is End

Criteria:

Class Type is equal to (Request)