Getting Started with Service Desk and Asset Manager

The Service Desk and Asset Manager Help Center provides user documentation for Service Desk and Asset Manager.

Help Center includes the latest documentation for the current release. If you are not using the latest release, you can identify which features have changed using the New features section under Release documentation. You can also see (in English) which issues have been fixed in the latest releases.

You can use the dropdown list above to display the current page in a different language.

New Features
Issues Fixed
Setup of Service Desk or Asset Manager
Upgrading to V2018.3
Technical specification
Supported Platforms

Documentation is available in US English on the day of release; documentation in other languages is available shortly afterwards.

To search for additional tips and tricks, workarounds, fixes, and to participate in our discussion forums, visit the Ivanti community.