The web applications installed by Service Desk and Asset Manager must be in their own IIS Application Pool on the web server. Before you can configure any Service Desk or Asset Manager applications or services, you need to create an Application Pool.
If you created your instance using the Standard Instance link (see Creating an instance), an Application Pool will already have been created that is prefixed with the instance name that you provided.
In some circumstances, you may choose to create more than one Application Pool for your system.
For more information about designing your system architecture, see the Ivanti Service Desk and Asset Manager Technical Specifications and Architecture Guidelines document.
You can rename an existing Application Pool using the Edit link alongside the Application Pool's name. Other links alongside the Application Pool's name enable you to Recycle, Start, Stop, and Delete the Application Pool. If you have multiple Application Pools within the instance, links beneath the Application Pools title enable you to Recycle ALL, Start ALL, Stop ALL, and Delete ALL of the Application Pools at once.
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