When you have restored the standard Service Desk or Asset Manager database to your Database Server (for new installations), or backed up a snapshot of your existing database (for upgrades), you can set up the Ivanti Web Server.
The Ivanti Web Server hosts the following web applications:
Service Desk Framework – the core application service for Service Desk and Asset Manager, providing services to the Service Desk and Asset Manager applications
Web Access – the web-based delivery platform for Ivanti Service Desk and Asset Manager
BridgeIT – Ivanti's responsive web architecture, which provides Ivanti Workspaces
Identity Server – a login authorization service that provides both Explicit and Token logon policies
The installer installs all of the Service Desk and Asset Manager software. You decide which features to enable and configure later.
If any of the servers you are installing on are running Microsoft Windows Server 2012 or later, you first need to install Microsoft .Net 3.5. For more information, see Installing on Windows Server 2012 or later.
Ivanti Service Desk and Asset Manager require Microsoft .Net 4.6. If any of the servers you are installing on do not already have Microsoft .Net 4.6 installed, you will have to reboot at the end of the installation.
To set up the Ivanti Web Server:
Log on to the Ivanti Web Server as a server administrator.
Run Setup.exe from the Ivanti installer download. The installer starts.
Select the required Installation Language, then click Continue. The License Agreement appears.
Read and accept the License Agreement, then click Continue. The What do you want to install? page appears.
Select the Server (includes client) option button, then click Continue. The Prerequisite checker starts, then displays a list of any missing prerequisites.
When the Prerequisite check has passed, click Continue. The Where do you want to install? page appears.
Select the required installation path, then click Continue. The Ready to install page appears.
Click Install. The installation starts.
When the installation completes, click Finish.
Selecting the Launch the configuration utility when install finishes check box starts the Ivanti Configuration Center when you click Finish, see Logging on to Configuration Center.