Using Object Designer, you add the action that you will use in Process Designer to enable users to create new CIs, users, or groups at runtime. The procedure is almost identical for each action that you can create – the procedure below describes how to add an action that you can use to create CIs from a Change.
For more information about using Object Designer, see Object Designer.
You can create the relationship to the process object from System\User, System\Group, or Configuration Management\Configuration Item – or from any subclasses of those objects (for example, the Analyst subclass of User).
If you choose to create the relationship (and then the action) at the top level, you can specify the subclass either as part of the process design, or leave it to be selected by the user at runtime.
You might find it easier to create the relationship by opening a second instance of Object Designer by right-clicking the Object Designer shortcut, then clicking Open in New Window. You can then drag the relationship from one instance of Object Designer to the other.
Selecting Update Related enables you to update a value on the object.
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