Connection types

You specify how you want to retrieve information from the database by setting up connection types for each connection. Each connection type consists of a name and properties, which enable you to retrieve information about a particular object in your database and define which of the object attributes you want to access for asset information. You can set up multiple connection types for each connection.

Some connections are pre-configured to access default information from your data sources using the Service Desk Framework. For more information, see Connections. As a result, the connection types you set up for these connections will require less setting up. You will still need to set up at least one connection type for each connection.

You need to set up all the details for the connection types of the following connectors: Active Directory, ALM, eDirectory, Generic Data Source, LDAP, and LDMS.