Enabling the Shopping Cart

After you have enabled the Request Service links (see Enabling the Request Service link), users can request the services from the Service Catalog one at a time. This section describes how to enable the Shopping Cart, so that users can select a number of items from the Service Catalog and then request them all at the same time. The Requests for the individual Services are not raised until the user Checks Out.

For information about using the Shopping Cart, see Using the Shopping Cart.

To enable the Shopping Cart:
  1. In Web Desk, click .
    The System Preferences page appears.
  2. In the Enable Shopping Cart list, select true, then click Save.

With the Shopping Cart enabled, the Request Service buttons in the Service Catalog within Self Service are replaced with an Add to Cart buttons.

The Request window that appears when you add an item to the Shopping Cart must display the requested CI.