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Ivanti Service Desk and Asset Manager
- Changing group. Analysts can now switch between their different groups using the icon at the top of the navigation bar.
- Keyboard access. You can use the TAB key to move around a form, and use the arrow keys on your keyboard to navigate around a category control. To select the highlighted value in a category control, press TAB or ENTER.
•Service Catalog The user interface for Service Catalog has been improved, and you can now set the order that items appear by setting a Catalog Order for a service.
•Service Desk and Asset Manager. Several improvements have been made to Service Desk and Asset Manager features within Workspaces, such as with response levels, variation attributes, attribute templates, and dynamic windows. For more information, see the separate Service Desk and Asset Manager help center.
•Manage Menu. Using the Manage Menu component, you can add and delete menu items in the menu groups that appear on the left of the screen in Workspaces. Currently, the only menu items you can manage are those for dashboards.
•Manage Dashboards. Using the Manage Dashboards component, you can specify which groups and roles can view each dashboard, and access the dashboard designer. You can also set home dashboards.
Ivanti Asset Manager
•Barcode reader. Using the iOS or Android Workspaces app with an Asset Manager license, you can use a gadget on a dashboard to read 1D or 2D barcodes and open the corresponding asset record from your database.
Ivanti Management Suite
•Device Discovery. Using device discovery, you can collect discovery data from providers and display them in Workspaces. After configuring this service, You can monitor all aspects of discovered devices, such as hardware and software. Reconciliation rules are available for comparing device data and removing the risk of creating duplicate discovered device entries.
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