IT Analyst Workspace help

Use the IT Analyst Workspace to access information, tools, and processes that help IT Analysts resolve problems and meet service level agreements.

IT Analyst tasks include:

IT Analyst Workspace questions and answers

What rights/scopes do I need to view the IT Support Analyst Workspace?

This Workspace uses the same scopes your IT administrator set up within Management Suite. As a help desk person, this generally means you’ll need a scope that encompasses all devices for the employees you support.

In the views showing money/costs, why don't the values include my country's currency symbol?

The values don't include a currency symbol because we have an international customer base and we don't know what currency was used to price licenses and products.