This section provides information about activating your server with a valid LANDesk Software license.
Read this section to learn about:
LANDesk Software maintains a central licensing server to help you manage your server's product license. To use LANDesk products, you must obtain from LANDesk a user name and password that will activate the server with an authorized certificate. Activation is required on each server before you can use LANDesk products on that server. You can activate each server either automatically by the Internet or manually by e-mail. You may need to reactivate a server in the event that you significantly modify its hardware configuration.
On a periodic basis, the activation component on each server will generate data regarding:
No other data is collected or generated by the activation.
The hardware key code is generated on the server using non-personal hardware configuration factors, such as the size of the hard drive, the processing speed of the computer, and so on. The hardware key code is sent to LANDesk in an encrypted format, and the private key for the encryption resides only on the server. The hardware key code is then used by LANDesk Software to create a portion of the authorized certificate.
Each time the usage data is generated by the activation software on a server, you need to send the data to LANDesk Software, either automatically by the Internet or manually by e-mail. If you fail to provide the usage data within a 30-day grace period after the initial usage verification attempt, the server may become inoperative until you provide LANDesk with the data. Once you send the data, LANDesk Software will provide you with an authorized certificate that will allow the server to work normally once again.
Each server must have a unique authorized certificate. Multiple LANDesk servers can't share the same authorization certificate, though they can verify usage counts to the same LANDesk account.
Periodically, the server generates usage verification information in the "\Program Files\LANDesk\Authorization Files\LANDesk.usage" file. This file is sent periodically to the LANDesk Software licensing server. This file is in XML format and is digitally signed and encrypted. Any changes manually made to this file will invalidate the contents and the next usage report to the LANDesk Software licensing server.
The server communicates with the LANDesk Software licensing server via HTTP. If you use a proxy server, click the utility's Proxy tab and enter your proxy information. If your server has an Internet connection, communication with the license server is automatic and won't require any intervention.
Note that the license activation utility won't automatically launch a dial-up Internet connection, but if you launch the dial-up connection manually and run the activation utility, the utility can use the dial-up connection to report usage data. If your server doesn't have an Internet connection, you can activate the server and verify usage data manually via e-mail (see Manually activating a server and verifying usage data).
After installing the server, use the license activation utility to activate it, either with a LANDesk account associated with the licenses you've purchased or with a 45-day evaluation license (on the server, click Start > All Programs > LANDesk Service Management > License Activation).
NOTE: The activation utility launches automatically if you haven't already activated the server when you try to log on to the ALM console for the first time.
The 45-day evaluation period begins when you first activate a product on the server. If you install other LANDesk products for evaluation on the server later in the 45-day period, that doesn't extend the initial 45-day evaluation period. All LANDesk products on a single server share the same evaluation license and the same 45-day evaluation period.
You can switch from a 45-day evaluation to a full-use account license at any time by running the license activation utility and entering your LANDesk Software user name and password.
Use the license activation utility to:
Start the utility by clicking Start > All Programs > LANDesk Service Management > License Activation. The license activation dialog displays.
To view your current LANDesk Software licenses, click Licenses. The product licensing dialog displays. This dialog provides information about usage verification deadlines, and lists the software product licenses you've purchased along with their expiration dates.
For more information about LANDesk Software licenses, contact your LANDesk reseller, or visit the LANDesk Web site at the URL provided in the licensing dialog.
Before you can activate a new server with a full-use license, you must have an account set up with LANDesk Software that licenses you for the LANDesk Software products you purchased. You will need the account information (contact name and password) to activate your server. If you don't have this information, contact your LANDesk Software sales representative.
The 45-day trial-use license activates your server with the LANDesk Software licensing server. Once the 45-day evaluation period expires, you won't be able to log in to the server, but you won't lose any existing data in the database. During or after the 45-day trial use license, you can rerun the Server Activation utility and switch to a full activation that uses a LANDesk Software account. If the trial-use license has expired, switching to a full-use license will reactivate the server.
To update an existing account, launch the activation utility and enter the new contact name and password. This will change a server from a trial-use license to a full use license.
If the server doesn't have an Internet connection, the license activation utility won't be able to send usage data. You'll then see a message prompting you to send activation and usage verification data manually through e-mail. E-mail activation is a simple and quick process. When you see the manual activation message on the server, or if you use the license activation utility and see the manual activation message, follow these steps.
\Program Files\LANDesk\Authorization Files folder; or when installed on a 64-bit machine, the files will be saved at \Program Files (x86)\LANDesk\Authorization files folder. The data file is named with the following syntax: en-activate.2010-02-14-13-25-56.txt, with your server's language abbreviation, the current date, and a unique number code.) Attach this file to an e-mail message and send it to [email protected]. The message subject and body don't matter.\Program Files\LANDesk\Authorization Files folder. The server immediately processes the file and updates its activation status. Then it places the file (either servername.success or servername.rejected) in the: \Program Files\LANDesk\Authorization Files folder.If the manual activation fails or the server can't process the attached activation file, the authorization file you copied is renamed with a .rejected extension and the activation utility logs an event with more details in the Windows Event Viewer's Application Log.
Was this article useful?
The topic was:
Inaccurate
Incomplete
Not what I expected
Other