Installing LANDesk Asset Lifecycle Manager components

This section describes how to install the core components of LANDesk Asset Lifecycle Manager.

The instructions assume you've set up the necessary requirements for a successful installation. If you have not completed the prerequisites described in the system requirements section, return to that section to make sure your system meets all of the hardware and software prerequisites. For details, see Understanding and meeting system requirements.

Read this section to learn about:

Installing the server and console components

The ALM server is the center of your IT asset and process management system. It contains all the key files and services required for LANDesk Asset Lifecycle Manager.

The Design console provides system administrators with a convenient interface where they can perform IT asset and process management tasks (creating asset definitions, process workflows, forms, and report views); configure system settings (mail, users/groups, LDMS core server connections, third-party PIM integration, roles, and scopes); and launch the Web console.

To install Asset Lifecycle Manager, you must be logged on as an Active Directory domain user, with system administrator rights on the server as well as rights to create a container on the database.

IMPORTANT: Turn off the User Account Control setting
Before installing LANDesk Asset Lifecycle Manager components, turn off the User Account Control. To do this, go to Settings > Control Panel > User Settings, and set the User Account Control setting to Off. It is turned on by default. If you don't change this setting to Off, you will be prompted for permission when each executable is run by the setup program, and you won't be able to start the console. Once the installation has completed, you can return to the User Settings dialog box and re-enable User Account Control.

To install the server and console components
  1. At the Windows server you've selected to be your ALM server, insert the LANDesk Asset Lifecycle Manager CD into the CD-ROM drive or run SETUP.EXE from your installation image. On the Welcome screen, select the product language that you want to install.



  2. Accept the license agreement and setup will continue.



  3. Click Server for a combined server and designer installation, then click Continue.




  4. If the computer you're installing to passes the prerequisite check, click Continue. Otherwise, fix the failing prerequisites.



  5. Select the database you want to use. The Microsoft SQL Express database option doesn't require a preconfigured database and is meant only for lab or demonstration environments. Click Continue.



  6. If you selected a Microsoft SQL Server database, enter the server information and database credentials for the database that you want Setup to use. Click Continue.



  7. Accept the default installation path or browse for a new one. Click Continue.



  8. On the Ready to install page, review your choices and click Install.



  9. You can monitor the installation progress while Setup runs. When Setup finishes, you need to reboot the server. Click Reboot.


You've now finished installing LANDesk Asset Lifecycle Manager components. The final step in the Setup process is to complete the license activation procedure.

Completing the final setup tasks

Before launching the console, complete these final setup tasks. For detailed instructions, proceed to:

Installing the Design console on a remote computer

If you want to install only the ALM Design console component on a separate computer other than the server, run Setup on that computer and choose the Designer installation choice. You can install multiple remote consoles.

NOTE: If you install multiple consoles, keep in mind that the Design (Windows) console in LANDesk Asset Lifecycle Manager only supports one language at a time. Thus, you should not install the Design console on one machine in English and on additional consoles in Spanish; all consoles must be in the same language.

To install the Design console on a workstation, you must have administrator rights on that workstation.

Make sure the computer meets the console system requirements. For details, see "Selecting the console computer" in "Understanding and meeting system requirements".

Integration issues with LANDesk Management Suite

If you're installing LANDesk Asset Lifecycle Manager in a network environment that already has LANDesk Management Suite installed, and where a LANDesk core server and database are used to manage your devices, you need to be aware of the following integration issues.

Synchronizing asset data

With LANDesk Asset Lifecycle Manager, you can import and synchronize asset data from external data sources, including LANDesk Management Suite. For information, refer to the Asset Manager's Guide.

Configuring LDMS component services to work with Asset Lifecycle Manager

For LANDesk Asset Lifecycle Manager to properly work with LDMS 9.0 (or above), three LANDesk services must be configured with domain logon credentials.

If you don't change the logon credentials for these services, the LDMS message-based SDK won't be able to properly make call-backs to the ALM server.

 


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