Silent installation

You can install Service Desk and Asset Manager clients silently from a command line by typing:

setup.exe /s InstallDir="directory" ServerName="server" ApplicationName="name" Language="code" Feature="Client"

Where the parameters following /s (apart from Feature="Client") are optional:

  • InstallDir="directory" – specifies the folder where Service Desk or Asset Manager is installed. Defaults to C:\Program Files (x86)\LANDesk\Service Desk.
  • ServerName="server" – specifies the server where the Service Desk Framework is installed. Defaults to localhost.
  • ApplicationName="name" – specifies the name of the Service Desk Framework web application in IIS. Defaults to ServiceDesk.Framework.
  • Language="code" – specifies the language to install. Defaults to en-US (American English); other options are en-GB (British English), de-DE (German), fr-FR (French), pt-BR (Brazilian Portuguese), es-ES (Spanish), it-IT (Italian), pl-PL (Polish), ja-JP (Japanese), ru-RU (Russian), or zh-CN (Simplified Chinese).

The silent installer also installs any pre-requisites (such as .NET, WSE and Crystal runtimes).

Example silent installations

To install to the default location (C:\Program Files (x86)\LANDesk\Service Desk), and use the Service Desk Framework at http://localhost/ServiceDesk.Framework, type:

Setup.exe /s Feature="Client"

To install in German to E:\Service Desk using a Service Desk Framework called LDSD.Framework on a server called Server001, type:

Setup.exe /s InstallDir="E:\Service Desk" ServerName="Server001" ApplicationName="LDSD.Framework" Language="de-DE" Feature="Client"