Teams Integration

Enable Teams Notifications – Enables the integration between Service Desk and Microsoft Teams. For more information, see Integration with Microsoft Teams.

Service Url – Read-only field that is set automatically for you.

Bot Id – The ID generated in Microsoft Teams when you created the bot.

Bot Password – The password generated in Microsoft Teams after you created the bot.

Link To Team – The URL created when you select Get link to team from the Team's context menu.

Notification Image Url – The URL to the image you want to appear on the Teams notification.