Setting the order of items in Service Catalog

In addition to drawing attention to specific items in the catalog in Workspaces by using featured services, you can also control the order in which items appear in the catalog in both Workspaces and Web Access using an attribute on the Configuration Item object called Catalog Order.

You may need to add the Catalog Order attribute to the required windows in the Configuration Management module.

Items appear in the catalog ordered as follows:

• for Workspaces only, items with the Is Featured Item check box selected appear in the Featured section
• items are then ordered by the value set in the Catalog Order field on the service's window
• then they are ordered alphabetically by the multilingual title for the service

Catalog Order values must be positive integers. We recommend that when you enter Catalog Order values, you use multiples of 100 so that you can easily add new values between existing values. Each time you add or edit a Catalog Order value, you must rebuild your Service Catalog index.