Change Management: Simple Task

The first step in the Simple Task is to add a note to describe the Task. The Task then cannot progress until the parent Change process has been authorized. When the Change has been authorized, the Task is scheduled for implementation, then implemented and finally completed. These three actions enable you to set a time for the Task to be implemented, record that it has been implemented, and then confirm that the Task has been implemented as expected.

Process diagram

Optional actions for each status:

Status

Optional actions

Pending

Add Configuration Item
Assign/Reassign
Detach Configuration Item
Start Clock
Stop Clock

Waiting for Authorization

Add Note

To Implement

Add Note

To Complete

Add Note

Completed

None