Categories

The following categories are included in the out of the box database:

Category

Closure Category

Cannot Remove

Fulfilled

Successfully Fulfilled, No Further Action

Not Fulfilled

Canceled by License/Stock

Canceled in Provisioning

Rejected by Business

Rejected by IT

Rejected by Management

Rejected by Manager

Removed

Successfully Removed

Note Category

Reopen Category

Request Authorization Category

Request Rejection Category

Resolution Category

Task Category

Task Completion Category

Task Note Category

Unresolve Category