Bulk actions

If you have the Bulk Actions privilege under Configuration Components\Configuration enabled, a Bulk Actions button appears on query results lists that do not have Prevent Launch enabled. This enables you to run an action on a number of items at the same time.

The following action types are not available for bulk actions:

  • Add Attachment
  • add actions such as Add Child Incident, where you need to select a specific item to add
  • update actions that enable users to update attributes on the current object, such as the Complete Mandatory Data action in the Full Incident process

To perform a bulk action:

  1. With the required query results list displayed, click Bulk Actions.
    Check boxes appear alongside the rows in the query results list, and an items selected indicator appears above the query results list.
  2. Click the rows that you want to perform the bulk action on.
    The check box for the row is selected, and the actions available for the module appear beneath the items selected indicator. If you have the appropriate privilege, the first action in the list is an Update... action that enables you to update fields on the main object of the query.

Clicking a row again deselects it. You can also select all of the rows using the Select all... link in the items selected indicator.

  1. Click the required action in the actions bar.

Click Down arrow on the actions bar to display further actions.

If the action has no window associated with it, an Apply to ... items button appears. If the action has an associated window, the default window for the object appears above the query results list.

  1. Complete any fields as required, then click Apply to ... items.
    The bulk action request is submitted and is processed by the Background Service. The Bulk Actions Status page appears, showing the status of the bulk action request, and the success and failure of each bulk action request.

You can view and delete the results of bulk action requests initiated in Workspaces from the Workspaces folder on the Bulk Action Management tree in Schedule Manager in the Ivanti console.

You can configure how frequently new bulk action requests are looked for using the Schedule Bulk Action Poll Period (Seconds) value under Background Tasks on the System Settings page in the Ivanti console. For most implementations, we recommend that you set this to 5.