Changing the password

After you initially sign in to the Ivanti Access administrative portal using the credentials provided by Ivanti, you may want to change the password. Your enterprise security policies may require you to change your password periodically.

When you attempt to enter a password for more than six times, the account is locked. You must wait for sometime to log in again.

After login, if you forget your password, click Account Settings > Change Password. The window to change your password opens. You must use the password recovery key to change your password.


1. In the Ivanti Access administrative portal, click Account Settings > Change Password.

The Change Password dialog appears.

2. For Current Password, enter the current password.
3. For New Password, enter the new password.
4. For Confirm New Password, re-enter the new password.
5. Click Done.

Password requirements

A new password must match the following requirements:

Password length should be between 8 and 32 characters

No spaces

Not more than 2 identical characters in a row (For example: 111 not allowed)

Sequential characters are not allowed (For example: 123 or abcde)

At least one lower case letter (a-z)

At least one upper case letter (A-Z)

At least one number (0-9)

At least one symbol [~ ! @ # $ % ^ & * ( ) _ + : ; < > ? { } [ ] |]