Configuring the Open With Secure Email App option

When you use AppConnect for Android, device users can use a secure email app. In this case, you typically configure Standalone Sentry to deliver email attachments to these Android devices, because the attachments remain in the secure container.

When you use AppConnect for iOS, you can use the native iOS email client or a third-party AppConnect-enabled email client. With the native iOS email client, you can configure Standalone Sentry so that attachments open only with the Docs@Work app. With third-party AppConnect-enabled email clients, you can configure Standalone Sentry to deliver the emails with attachments to the secure client. In both cases, the attachments can then only be shared with other apps according to your data loss prevention policies.

Therefore, when using secure email clients, you typically configure Standalone Sentry to use the email attachment control setting called Open With Secure Email App.

Procedure 

  1. In the Admin Portal, go to Services > Sentry.

  2. Select a Standalone Sentry for which you have enabled ActiveSync.

  3. Click the Edit icon.

  4. Verify that Enable ActiveSync is selected.
  5. In the ActiveSync Configuration section, in the Attachment Control Configuration section, select Enable Attachment Control.
  6. For iOS And Android Using Secure Email Apps, select Open With Secure Email App.
  7. Click Save.