Install Core ISO onto an appliance

You can install a Core ISO onto an appliance using a DVD or USB flash drive depending on the appliance. This section describes the preparation and installation process.

The M2600 and M2250 appliances do not have a DVD drive. Therefore, use of a DVD with these appliances is not supported. Installing the Core ISO on these appliances is done from a USB flash drive. USB flash drives are only supported on M2250 and M2600 appliances.

The following describe the steps for installing the Core ISO:

Preparing a USB flash drive for installation

Complete this procedure before installing Core software from a USB flash drive. This feature is supported only on the M2250 and M2600 appliances.

Before you begin 

Ensure that the USB flash drive meets the following minimum requirements:

  • USB Standard 2 or 3
  • USB Connector Type-A
  • Minimum size 2 GB

Procedure 

  1. Insert a USB flash drive into a Windows PC.

    Use a USB flash drive with a minimum of 2 GB storage space.

  2. Download the Core ISO image to the same PC from the Core Support site.

  3. Download a third-party bootable USB creation tool to the same PC to create a bootable USB flash drive.

    Core uses the following tool, which can be downloaded by going to: https://rufus.akeo.ie/.

  4. Run the tool and provide the following information when asked in the tool wizard:

    • Location of the ISO.
    • Location of the USB flash drive.
    • Volume label name for the USB flash drive.
    • You must use MOBILEIRON as the volume label name.
  5. Complete the wizard to create a bootable USB flash drive.
  6. See Installing Core ISO for the installation steps.

Select hw-m2250-m2600-usb-install when the installation program begins.

Installing Core ISO

The following steps describe the installation of the Core software.

Before you begin 

  1. Connect a monitor and keyboard to the Core appliance.
  2. Power on the appliance to boot the system.
  3. If you are using a USB flash drive to install Core ISO to an M2250 or M2600 appliance, ensure that you have prepared the USB flash drive as described in Preparing a USB flash drive for installation.

Procedure 

  1. Insert the DVD or USB flash drive (containing the Core ISO image) into the appliance.

    The option to install from an USB flash drive is available only on the M2250 and M2600 appliances.

  2. Wait for the appliance to reboot for the installation program to begin after a few minutes.

  3. Enter the command for the installation you want to complete:

    • vm-install: for a virtual Core.
    • hw-install: for any standard physical appliance.
    • hw-m2250-m2600-install: for physical appliance installation on the M2250, or M2600 appliances.
    • hw-m2250-m2600-usb-install: for installing Core from a USB flash drive onto the M2250 or M2600 appliances.

  4. Press ENTER to start the installation process.

    After several minutes, the install program opens the configuration wizard Welcome message.

  5. Type yes to display the end user license agreement. 
  6. Scroll through and read the agreement.
  7. Type yes to accept the End User License Agreement.

  8. Enter the company name.

    The company name you enter will serve as the default enterprise name used in SMS and email communication.

  9. Enter the name of the person in your organization who will serve as the contact point for Core communications.
  10. Enter the email address for the contact person.

  11. Enter the password to assign.

    The password must be between 6 and 20 characters.

  12. Re-enter the password.

  13. Enter the user name you want to assign for the first administrative user.

    Do not use root or or ha_admin.

  14. Enter the password you want to assign for the administrator.

    This password must contain at least 8 characters and include numerals and capital letters.

  15. Re-enter the administrator password.

  16. Enter the letter for the physical interface you want to use to connect to the management network.

    1. for GigabitEthernet1
    2. for GigabitEthernet2

  17. Enter the IP address that you created for Core Core.

    It will be associated with the physical interface you selected in the previous step.

  18. Enter the netmask for use with the IP address you just entered, e.g., 255.255.255.0.
  19. Enter the default network gateway for Core.

  20. Enter the external hostname (fully-qualified domain name) for the appliance.

    Do not use an internal hostname. Managed devices must be able to access Core from the Internet.

  21. Enter the IP address of the primary name server to be used by Core.

  22. Enter optional secondary and tertiary name servers as preferred.

    Leave the fields blank and press Enter to skip specifying additional name servers.

  23. Enter yes to enable remote access via SSH.

  24. Enter yes to configure an optional reliable time source at the Configure NTP prompt.

    We recommend that you configure at least one time source to ensure proper synchronization of time-based tasks.

    • If you entered yes for configuring a time source, enter the IP address of the primary time source to use.
    • If you specified a time source, you can enter secondary and tertiary time sources.
    • If you do not specify at least one time source, then you have the option to configure the system clock.

  25. If prompted, enter yes to configure the system clock’s time and date.

    • Use HH:MM:SS as the format for the time you enter.
    • Use DD MM YYYY as the format for the date you enter.
  26. Review the displayed command script.

  27. Enter yes to save the changes.

    When the configuration is complete, the installation program displays the Configuration complete message.

  28. Enter reload to reboot the system and enable the portal service.
  29. Enter yes when prompted to save the system configurations.

  30. Enter yes to proceed with reload.

    A successful installation displays the Core CLI banner on the console. The installation script continues, displaying status on the console. This may take several minutes.