Samsung Android kiosk mode deployment notes

Following are general notes for the Samsung kiosk:

  • Samsung kiosk mode is deprecated in Android 8.1 and above. You must implement Android kiosk mode instead. See Setting the kiosk policy for Android managed devices.

  • Samsung Android kiosk mode is a viewing filter only
    • Kiosk mode is not an app blocking feature. It only restricts the viewing of apps which can be launched.
    • Apps must be installed on the device for them to launch from the kiosk.
  • Distribute apps with the silent install option enabled to ease the deployment process.
  • Configuring which apps to run
    • Single app mode uses the Android Samsung Kiosk policy on the Policies page.
    • Multiple app mode uses the Android Samsung Kiosk policy on the Policies page, and one or more Android Samsung Kiosk configurations on the Configurations page.
    • Apps defined in kiosk configurations with no LDAP groups selected apply to ALL kiosk users.
    • For multiple app mode, the union of all kiosk configurations applicable for a kiosk user (based on their LDAP group membership) determines the list of apps to display, and whether or not they are allowed to bypass kiosk mode.
  • If the device loses its connection to Ivanti EPMM, then kiosk mode cannot be disabled. You must do a factory reset.
  • After a Samsung kiosk policy and Samsung kiosk configuration (for multi-app kiosk mode) have been pushed to a device, press the Home button on the device or restart the device. These actions avoid Android OS issues which leave the Android home screen available. Similarly, press the Home button or restart the device when kiosk mode is re-entered after having been exited due to administrator action or device maintenance.