Enabling and Disabling Samsung Android kiosk mode

The first time the necessary policy and configuration are pushed to the device, a kiosk item displays in the Apps@Work screen on the device. Tap Kiosk Mode to initiate kiosk mode.

Afterwards, you can enable and disable Android kiosk mode from the Admin Portal. Users with assigned privileges can also disable kiosk mode on a kiosk device.

Enabling Samsung Android kiosk mode from the Admin Portal

Samsung kiosk mode is deprecated in Android 8.1 and above. You must implement Android kiosk mode instead. See Setting the kiosk policy for Android managed devices.

To enable:

  1. Select the device in the Device & Users > Devices page.
  2. Click Actions > Android Only > Enable Kiosk.

Disabling Samsung Android kiosk mode from the Admin Portal

To disable:

  1. Select the device in the Device & Users > Devices page.
  2. Click Actions > Android Only > Disable Kiosk.

Enabling Samsung Android kiosk mode from the device

To enable:

  1. Start the Ivanti Mobile@Work app.
  2. Tap Kiosk Mode.

Kiosk Mode displays only if the kiosk policy has been configured and sent to the device.

Disabling Samsung Android kiosk mode from the device

Only users configured for administrative access in the kiosk policy can disable kiosk mode from the device. The kiosk must be configured to support multiple apps and multiple users.

To disable:

  1. Log in as a kiosk administrator.
  2. Tap the Exit Kiosk icon at the top of the screen.