Monitoring the SMS & Call Log archive

You can monitor:

  • the number of messages queued for delivery
  • the health of the SMS & Call Log Archive feature using Events

Overriding the SMS and call log delivery interval

When you set up the SMS & Call Log Archive feature, you specify the SMS Delivery Interval, which determines how often Ivanti EPMM forwards the collected messages to the archival destinations.

Procedure

  1. Go to Settings > System Settings > Android > SMS & Call Log Archive.

  2. Select Send Now.

    Note that Send Now is enabled only if there are queued SMS or call log messages.

Checking the number of delivered SMS and call log messages

Ivanti EPMM keeps a perpetual count of the SMS and call log messages delivered to archival destinations.

Procedure

  1. Go to Policies & Configs > Policies.

  2. Select and open the privacy policy that supports the SMS & Call Log Archive feature.

    The details for the policy are displayed to the right of the policy list.

  3. Note the number of messages listed in Call Logs and SMS Logs at the bottom of the section.

Event Center options

The following Event Center options are available to help manage the health of the SMS Archive feature:

  • SMTP Relay server is unreachable
  • SMTP Relay server error
  • SMS Message archive queue is full

See System event settings for information on these events.