Suggestions for configuring shared-kiosk mode

As the administrator, you must ensure that the configuration for staging and shared kiosk users is accurate in regards to placing users in the correct user group. (The Ivanti EPMM software cannot verify that a user is included in the correct group for your organization.) In addition, session control for shared-kiosk users is described.

When a user who does not have shared kiosk permission logs into a kiosk, the user receives an error but stays in the staging user mode.

Configuration Example for shared-kiosk mode

See the following figure for an example of a configuration that employs a staging user as well as two shared-kiosk-mode user groups, "User Group 1" and "User Group 2."

Table 88.  Android shared kiosk mode configuration example

 

Staging User

 

Presents Login screen, entry state.

User Group 1

Set of users with unique set of apps & configs

User Group 2

Set of users with unique set of apps & configs

User

Must set Device Account ==TRUE.

Any user on Ivanti EPMM / Ivanti Neurons for MDM

Any user on Ivanti EPMM / Ivanti Neurons for MDM
Device

Enrolled as Managed Device (Device Owner)
Apps

Common set of apps distributed to all groups
App configs

Null

App config per-user or per-group

App config per-user or per-group
Kiosk config / policy

Assigned with "Login"==TRUE

Assigned with "Logout"==TRUE

Subset of apps; some apps may be "force re-installed"

Assigned with "Logout"==TRUE

Subset of apps; some apps may be "force re-installed"

Session Control for shared kiosk devices

You can control the length of a user session in shared kiosk mode using two methods. Within the Creating a shared-kiosk-mode policy for the shared kiosk users procedure, you can set the number of hours before a shared kiosk user is automatically logged out with the Logout user field. After the timeout period is reached, the device triggers a log out on the device and the device returns to the staging user.

Also, you can immediately force a shared kiosk user off the device by forcing a log out with the Shared Kiosk - Sign Out device command.

Procedure 

  1. Go to Devices & Users > Devices.
  2. Select the check box next to a shared-kiosk device.
  3. Select Actions > Android Only > Shared Kiosk - Sign Out.