Using custom APN with Android devices
NOTE - Samsung Firmware E-FOTA decommissioned: As of August 2022, Samsung discontinued the Samsung EFOTA service. As a result, upon upgrade to Ivanti EPMM 11.8.0.0, the following occurs:
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In Policies > Add New > Android Firmware Policy dialog box, the "Enable Samsung Firmware Policy" field is disabled. Existing policy will not be impacted, but the administrator will need to manually delete the policy.
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The Services > Samsung > Samsung Firmware E-FOTA License Management page is disabled; the administrator cannot activate or deactivate an E-FOTA license. If you have an existing E-FOTA license already set up, the Deactivated button is enabled and the administrator will need to manually deactivate the Samsung Firmware E-FOTA License.
For more information on end of life and alternatives, see Samsung Knox EOL article.
Your device uses the APN or Access Point Name settings to set up a connection to the gateway between the carrier's network and the internet. You can configure a custom APN on Android devices in Work Managed Device mode and Managed Device with Work Profile (COPE) mode on Android version 9.0 or supported newer versions. You can also configure custom APNs on Samsung devices. Multiple APN’s can be set up for each Android device, but only one configuration is allowed per APN.
The Android APN Settings Configuration takes precedence over other APN settings if already configured in the device manually or by the network operator.
To enter the custom setting for APN:
- Go to Policies & Configs > Configurations > Add New >Android > Android APN.
- In the New Android APN Setting dialog box, enter the values. See APN settings for Samsung devices.
Settings with fields marked in red are required. - Click Save.
APN settings for Samsung devices
Below are the settings for having an APN on Samsung devices.
Item |
Description |
Samsung |
Select if this APN is directed to Samsung devices. If you want non-Samsung devices, go to APN settings for Android devices. |
Preferred APN |
Select On to set this APN as preferred. Note that having more than one APN as preferred on a device will be flagged as error by the Ivanti [email protected] client. |
Name |
Enter a unique name that, together with the Access Point Name, will be displayed on the device. |
Description |
Enter a description for the APN. |
Access Point Name |
Enter the name of the access point. |
Authentication Type |
Select the type of authentication protocol from the following options: •Not Set - default •None - Select to not have an Authentication Type. •Select CHAP to use Challenge-Handshake Authentication Protocol (CHAP) to authenticate the user with the cellular carrier. •Select PAP to use Password Authentication Protocol (PAP) to authenticate the user with the cellular carrier. •Select to have Ivanti EPMM choose PAP or CHAP, whichever is available first. |
Mobile Country Code |
Enter the mobile country code. |
Mobile Network Code |
Enter the mobile network code. |
MMS Proxy Address |
Enter the MMS proxy address. |
MMS Port Number |
Enter the MMS port number (numeric values between 1 to 65535.) |
MMS Server Address |
Enter the MMS server address. |
User Name |
Specify the user name to use. |
Password |
Specify the password to use. |
Confirm Password |
Confirm the password to use. |
Port Number |
Enter the port number (numeric value between 1 to 65535.) |
Proxy Address |
Enter the proxy address. |
Server Address |
Enter the IP address, hostname, or URL for the server. |
Access Point Type |
Select the access point type from the following options: •default •SUPL • MMS • Custom |
APN settings for Android devices
Below are the settings for having an APN on Android devices.
Item |
Description |
Android 9+ |
Select if this APN is directed to Android devices 9.0 or supported newer versions. |
Name |
Enter a unique name that, together with the Access Point Name, will be displayed on the device. |
Description |
Enter a description for the APN. |
Access Point Name |
Enter the name of the access point. |
Authentication Type |
Select the type of authentication protocol from the following options: •Not Set - default •None - Select to not have an Authentication Type. •Select CHAP to use Challenge-Handshake Authentication Protocol (CHAP) to authenticate the user with the cellular carrier. •Select PAP to use Password Authentication Protocol (PAP) to authenticate the user with the cellular carrier. •Select to have Ivanti EPMM choose PAP or CHAP, whichever is available first. |
Access Point Type |
Select one or more access point type(s) from the following options: •Default •DUN •IMS •Emergency •MMS •HIPRI •CBS •MCX •SUPL •FOTA •IA |
MVNO Type |
Select the type of Mobile Virtual network Operator from the following options: •Not Set (default) •SPN •IMSI •GID •ICCID |
Bearer |
(Optional) Select one or more types of bearer service(s) used for data transmission from the following options: •1xRTT •EHRPD •EVDO_B •HSDPA •CDMA •EVDO_O •GPRS •HSPA •EDGE •EVDO_A •GSM •HSPPAP •HSUPA •IDEN •IWLAN •LTE •NR •TD_SCDMA •UMTS |
APN Protocol |
Select the APN protocol required for the APN from the following options: •Not Set (default) •IPV4 •IPV6 •IPV4_OR_IPV6 •NON_IP •PPP •UNSTRUCTURED |
APN Roaming Protocol |
Select the APN roaming protocol required for the APN from the following options: •Not Set (default) •IPV4 •IPV6 •IPV4_OR_IPV6 •NON_IP •PPP •UNSTRUCTURED |
Enable / Disable APN |
Select On to enable APN; default is off. |
Carrier ID |
Enter the numeric value of the carrier ID. |
Mobile Country Code |
Enter the mobile country code. |
Mobile Network Code |
Enter the mobile network code. |
MMS Proxy Address |
Enter the MMS proxy address. |
MMS Port Number |
Enter the MMS port number (numeric value between 1 to 65535.) |
MMS Server Address |
Enter the MMS server address. |
User Name |
Enter the login username. |
Password |
Enter the login password. |
Confirm Password |
Confirm the login password. |
Port Number |
Enter the port number (numeric value between 1 to 65535.) |
Proxy Address |
Enter the proxy address. |