Using custom APN with Android devices

NOTE - Samsung Firmware E-FOTA decommissioned: As of August 2022, Samsung discontinued the Samsung EFOTA service. As a result, upon upgrade to Ivanti EPMM 11.8.0.0, the following occurs:

• In Policies > Add New > Android Firmware Policy dialog box, the "Enable Samsung Firmware Policy" field is disabled. Existing policy will not be impacted, but the administrator will need to manually delete the policy.

• The Services > Samsung > Samsung Firmware E-FOTA License Management page is disabled; the administrator cannot activate or deactivate an E-FOTA license. If you have an existing E-FOTA license already set up, the Deactivated button is enabled and the administrator will need to manually deactivate the Samsung Firmware E-FOTA License.

For more information on end of life and alternatives, see Samsung Knox EOL article.

Your device uses the APN or Access Point Name settings to set up a connection to the gateway between the carrier's network and the internet. You can configure a custom APN on Android devices in Work Managed Device mode and Managed Device with Work Profile (COPE) mode on Android version 9.0 or supported newer versions. You can also configure custom APNs on Samsung devices. Multiple APN’s can be set up for each Android device, but only one configuration is allowed per APN.

The Android APN Settings Configuration takes precedence over other APN settings if already configured in the device manually or by the network operator.

To enter the custom setting for APN:

1. Go to Policies & Configs > Configurations > Add New >Android > Android APN.
2. In the New Android APN Setting dialog box, enter the values. See APN settings for Samsung devices.
   Settings with fields marked in red are required.
3. Click Save.

APN settings for Samsung devices

Below are the settings for having an APN on Samsung devices.

Table 22.   New APN Settings for Samsung devices

Item	Description
Samsung	Select if this APN is directed to Samsung devices. If you want non-Samsung devices, go to APN settings for Android devices.
Preferred APN	Select On to set this APN as preferred. Note that having more than one APN as preferred on a device will be flagged as error by the Ivanti [email protected] client.
Name	Enter a unique name that, together with the Access Point Name, will be displayed on the device.
Description	Enter a description for the APN.
Access Point Name	Enter the name of the access point.
Authentication Type	Select the type of authentication protocol from the following options: •Not Set - default •None - Select to not have an Authentication Type. •Select CHAP to use Challenge-Handshake Authentication Protocol (CHAP) to authenticate the user with the cellular carrier. •Select PAP to use Password Authentication Protocol (PAP) to authenticate the user with the cellular carrier. •Select to have Ivanti EPMM choose PAP or CHAP, whichever is available first.
Mobile Country Code	Enter the mobile country code.
Mobile Network Code	Enter the mobile network code.
MMS Proxy Address	Enter the MMS proxy address.
MMS Port Number	Enter the MMS port number (numeric values between 1 to 65535.)
MMS Server Address	Enter the MMS server address.
User Name	Specify the user name to use.
Password	Specify the password to use.
Confirm Password	Confirm the password to use.
Port Number	Enter the port number (numeric value between 1 to 65535.)
Proxy Address	Enter the proxy address.
Server Address	Enter the IP address, hostname, or URL for the server.
Access Point Type	Select the access point type from the following options: •default •SUPL • MMS • Custom

APN settings for Android devices

Below are the settings for having an APN on Android devices.

Table 23.   New APN Settings for Android devices

Item	Description
Android 9+	Select if this APN is directed to Android devices 9.0 or supported newer versions.
Name	Enter a unique name that, together with the Access Point Name, will be displayed on the device.
Description	Enter a description for the APN.
Access Point Name	Enter the name of the access point.
Authentication Type	Select the type of authentication protocol from the following options: •Not Set - default •None - Select to not have an Authentication Type. •Select CHAP to use Challenge-Handshake Authentication Protocol (CHAP) to authenticate the user with the cellular carrier. •Select PAP to use Password Authentication Protocol (PAP) to authenticate the user with the cellular carrier. •Select to have Ivanti EPMM choose PAP or CHAP, whichever is available first.
Access Point Type	Select one or more access point type(s) from the following options: •Default •DUN •IMS •Emergency •MMS •HIPRI •CBS •MCX •SUPL •FOTA •IA
MVNO Type	Select the type of Mobile Virtual network Operator from the following options: •Not Set (default) •SPN •IMSI •GID •ICCID
Bearer	(Optional) Select one or more types of bearer service(s) used for data transmission from the following options: •1xRTT •EHRPD •EVDO_B •HSDPA •CDMA •EVDO_O •GPRS •HSPA •EDGE •EVDO_A •GSM •HSPPAP •HSUPA •IDEN •IWLAN •LTE •NR •TD_SCDMA •UMTS
APN Protocol	Select the APN protocol required for the APN from the following options: •Not Set (default) •IPV4 •IPV6 •IPV4_OR_IPV6 •NON_IP •PPP •UNSTRUCTURED
APN Roaming Protocol	Select the APN roaming protocol required for the APN from the following options: •Not Set (default) •IPV4 •IPV6 •IPV4_OR_IPV6 •NON_IP •PPP •UNSTRUCTURED
Enable / Disable APN	Select On to enable APN; default is off.
Carrier ID	Enter the numeric value of the carrier ID.
Mobile Country Code	Enter the mobile country code.
Mobile Network Code	Enter the mobile network code.
MMS Proxy Address	Enter the MMS proxy address.
MMS Port Number	Enter the MMS port number (numeric value between 1 to 65535.)
MMS Server Address	Enter the MMS server address.
User Name	Enter the login username.
Password	Enter the login password.
Confirm Password	Confirm the login password.
Port Number	Enter the port number (numeric value between 1 to 65535.)
Proxy Address	Enter the proxy address.