Deploying the TeamViewer QuickSupport app

This section explains how to deploy the TeamViewer QuickSupport app to iOS devices managed by Ivanti EPMM.

  1. In the Admin Portal, go to Apps > App Catalog.
  2. Click Quick Import > iOS.
  3. In the Application Name field, enter teamviewer.
  4. Click Search.
  5. Find the TeamViewer QuickSupport app in the search results.
  6. Click Import.
  7. Dismiss the displayed message and the App Store Search dialog.
  8. Under Apps > App Catalog, select the TeamViewer QuickSupport app.
  9. Select Actions > Apply To Labels.
  10. Select labels that represent the devices that should have the TeamViewer QuickSupport app added to the app catalog.
  11. Click Apply.
  12. Instruct iOS users to install the app.
  13. Instruct iOS users to set iOS settings as described in How can I share the screen on my iPad/iPhone with TeamViewer?
  14. Instruct iOS users to launch the app.