If a user reports that a lost phone has been found, you can use the Found action to remove the Lost indicator from the entry for the phone. Setting this status does not have a functional effect on the phone.

This feature is supported on macOS devices.


  1. Go to Device & Users > Devices.
  2. Select the check box for the device.
  3. Select Actions > Found from the Actions menu.
  4. In the displayed dialog, confirm the user and device information and enter a note.
  5. Click Found to return the entry for this device to Active status.