Security-related features and tasks

The following table summarizes the features and tasks related to security.

Table 12.   Security-related features and tasks

Feature

Description

Use Case

Lock

Forces the user to enter a password before accessing the device

Dealing with lost and stolen devices

Unlock

Reverses the Lock function

The unlock feature is not supported on macOS devices. You can, however, unlock an macOS device using a different process described in Unlocking a macOS device.

Accessing the device when the passcode has been forgotten or reassigning the device to a different user

For security reasons, it is inadvisable to execute this command on lost or stolen devices.

Unlock AppConnect Container

This feature is not supported for macOS devices.

This feature is not supported for iOS devices.

This feature is not supported for macOS devices.

This feature is not supported for iOS devices.

Device Encryption Status

Displays the encryption status of the device in the Device Details tab.

Dealing with lost and stolen devices.

Wipe

Removes content and settings to return the device to factory default settings.

Dealing with lost and stolen devices

Preparing a device for a different user

Cancel Wipe

Attempts to cancel a wipe action for devices.

Reversing an inadvertent Wipe command.

Wipe cannot be reversed after it completes.

Block AppTunnels

This feature is not supported on macOS devices.

Immediately blocks access to all AppTunnels for all AppConnect apps on a device.

Dealing with lost and stolen devices

Immediately removing access to servers behind the firewall

Lost

Flags a device as lost

Dealing with lost and stolen devices

Found

Flags a device as found

Dealing with lost and stolen devices

Locate

This feature is not supported on macOS devices.

Reports the last known location for a device

Dealing with lost and stolen devices

 

Reset PIN

This feature is not supported on Android, iOS, or macOS devices.