Specifying eligible platforms for registration

In some cases, you may want to exclude from registration all devices of a particular platform. For example, if corporate policy dictates that a particular device platform will not be supported, you may want to prevent users from selecting the platform during self registration. Likewise, you may want to prevent help desk personnel from mistakenly registering the unsupported platform in the Admin Portal.


  1. In Admin Portal, go to Settings > System Settings > Users & Devices > Registration.
  2. Scroll to the Platforms for Registration section.
  3. In the Enabled Platforms list, select the platform you want to exclude.

    Shift-click platforms to select more than one.

  4. Click the left arrow button to move the selected platforms to the Disabled Platforms list.
  5. Click Save.

    All methods of registration now exclude the selected platforms.