Viewing the help desk contact information

If the help desk contact information is configured in the Admin Portal, device users can view the contact information in the self-service user portal.

For information about configuring the help desk contact information see, Configuring help desk contact information

Procedure 

1. Go to https://<EPMM_Server_FQDN>/user.
2. Select on the device user’s name in the top right corner.

3. Select Helpdesk in the drop down menu.
   The Helpdesk page appears.

   Figure 1. Helpdesk contact information