About multi-user support

Ivanti EPMM supports multi-user access for iOS devices. This feature enables multiple employees to use the same device. The Secure Sign-In feature ensures that the profiles and apps are removed when the device user signs out and reinstalled when the next user signs in. Options enable you to specify whether Wi-Fi settings and passcodes are removed. Each app is handled based on how that app is configured for quarantine.

When setting up email for devices with multi-user sign-in, the exchange profile must always use a user-based certificate. The user-based certificate will ensure secure access to email for all users. Using a device-based certificate can result in one user sending or receiving emails for another user. When configuring the user-based certificate, select the Proxy enabled and Store certificate keys on Ivanti options. This allows the user certificate and private key to be delivered each time they log in on the shared device.