Most registered phones can be located on a map using cell tower IDs. When locating a device via cell tower IDs, Ivanti Mobile@Work records tower data until the next time data is synchronized between Ivanti Mobile@Work and Ivanti EPMM. See “Sync policies” in Getting Started with Ivanti EPMM for information on changing the Sync Interval setting. Using the Force Device Check-in in the Admin Portal or in Ivanti Mobile@Work will result in immediate synchronization.
- Go to Device & Users > Devices.
- Select the check box for the device.
- Select Actions > Actions > Locate.
Select the phone icon on the map to display the date and time stamp of the last known location of the phone.