Configuring file transfer on Ivanti Neurons for MDM

Docs@Work can now receive files pushed from Ivanti Neurons through file transfer configuration. When the file is received, the user is notified on where to save the file.

The following table lists the support meme files:

Table 1. Supported mime type

MIME-type File extension
application/octet-stream midx
application/msword doc or dot
application/vnd.openxmlformats-officedocument.wordprocessingml.document docx

application/vnd.openxmlformats-officedocument.wordprocessingml.template

dotx
application/vnd.ms-excel xls

application/vnd.openxmlformats-officedocument.spreadsheetml.sheet

xlsx

application/vnd.openxmlformats-officedocument.spreadsheetml.template

xltx

application/vnd.ms-powerpoint

ppt or pps or pot
application/vnd.openxmlformats-officedocument.presentationml.presentation pptx

application/vnd.openxmlformats-officedocument.presentationml.slideshow

ppsx

application/vnd.openxmlformats-officedocument.presentationml.template

potx

application/pdf

pdf

application/rtf

rtf

application/hwp OR application/x-hwp

hwp

application/zip OR application/x-compressed-zip

zip

text/plain

txt

text/comma-separated-values OR text/csv

csv

text/html

html

text/rtf

rtf

image/gif

gif

image/jpeg

jpeg

image/bmp

bmp

image/png

png

image/tiff

tiff

image/tif

tif

To configure file transfer for Docs@Work on Ivanti Neurons for MDM follow these steps:

Procedure 

  1. In the Ivanti Neurons for MDM, go to Configurations > +Add > Search for File Transfer.

  2. Select the File Transfer option and update the following fields:

    1. Name: FT1

    2. File to transfer : Upload any file (for example: file1_temp.pdf )

    3. Select the “Transfer using On-device Intent” option.

    4. Enter the package name: com.mobileiron.android.docsatwork.

    5. Under Intents - Standard enter the below details and save the configuration and perform Force Device Checkin on Ivanti Neurons for MDM registered device.

      • Operation Type : Broadcast
      • Action: com.mobileiron.orion.android.FILE_TRANSFER
      • Category: com.mobileiron.orion.android.category.FILE_TRANSFER
      • MIME type: application/pdf

  3. Upload the MIME files. For more information on supported MIME types, see MIME-type

  4. Launch the Docs@Work app, wait for File Transfer configuration to be pushed and verify if the Notification is displayed with the file name.

  5. Click on the Notification and to choose the destination location to save the file under Docs@Work > My Files location.

  6. Save and open the received file.

If you want to send new file as document file type then go to File Transfer configuration and upload “file2.docx” file and update the corresponding MIME Type from the URL and save the configuration and then perform Force Device Check in on Ivanti Neurons for MDM.

For example:

  • mime type(.docx): application/vnd.openxmlformats-officedocument.wordprocessingml.document

  • mime type(.xlsx): application/vnd.openxmlformats-officedocument.spreadsheetml.sheet